GENERAL INFORMATION
- What are system requirements for the program?
- How much does Windstormfiler cost and what is included?
- How do I activate the product?
USING THE PROGRAM
- Do I need to be connected to the Internet to use Windstormfiler?
- When I save the information using the "Create a Job" button, the new property does not appear in the main screen's list. Is this a bug?
- There is a blank category and a blank status. Can I get rid of those?
- How do I obtain updates?
- What do I do if I find a bug in the program?
What are system requirements for the program?
Windstormfiler needs Windows XP or later to run. The application was tested in Windows XP, Windows Vista 32-bit (Service Pack 2) and 64-bit version, and Windows 7 using at least 1GB of RAM. Internet Explorer 7 or later is required in order to see the reports. Adobe Reader 9 is recommended to see the WPI-1 and WPI-2 forms. A USB port is required if you wish to use the include flash drive to transfer information between computers.
How much does Windstormfiler cost and what is included?
Windstormfiler only costs $ 699.00. You get:
- Two licenses to use the program. This allows you to activate the program in two computers.
- An 8 GB USB drive to transfer Windstormfiler data between computers.
- Lifetime updates.
- Technical support.
How do I activate the product?
Once you install Windstormfiler, you will be required to activate the program in order to use it. Windstormfiler will provide you with a site/MID code and ask you for an activation code. You obtain this activation code by calling TCS Unlimited (877-432-2424 or 405-232-1231). We will require you to provide the site/MID code.
Do I need to be connected to the Internet to use Windstormfiler?
Internet access is only required to update Windstormfiler or to report bugs. Any other task can be done offline. Internet Explorer 7 or later is needed to see the generated reports (HTML files).
This is not a bug. When you use the "Manage Properties" dialog, you are creating a property. This behavior allows you to have multiple jobs using one property. When you use the "New Job" dialog, you are registering a job for a property. After this step, the job will appear on the list.
There is a blank category and a blank status. Can I get rid of those?
No. Windstormfiler uses these records in order to keep the database consistent in case you decide not to assign a category or a status to a job.
An "Update Manager" is installed with Windstormfiler. You only need to run this application. If there is an update available, the application will download it an install it. After the installation is complete, you need to run Windstormfiler in order to finish updating the databases. An Internet connection is required to update Windstormfiler. Updates are not automatic. You need to run the Update Manager regularly.
What do I do if I find a bug in the program?
Please provide us with as many details as possible by using the "Report bug (online)" button in the "Help" menu of Windstormfiler. We will try to reproduce the issue and fix it for a future update.
